Just who do you think you are?

just-who-do-you-think-you-are?

When I was living in Colorado, I heard a story about a woman who worked for United Airlines as a ticket agent at the Denver International Airport. One very cold, wintery day there was a heavy snowstorm and United Airlines was forced to cancel several flights. As you can imagine, this is always a very stressful and busy time for airport ticket agents.The lady at the ticket counter was doing her very best to help a long line of people reschedule their flights, when an agitated man […]  » Read More

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