Beckerman column: Press one for yes


“Hi,” I said into the phone. “This is Tracy Beckerman and I …”“Hello,” said an automated female voice. “You have reached the virtual helpline. In one or two words please say how I can help you today.”Me: “My internet is not working.”Automated voice: “You are having trouble with your internet. Is that correct?”Me: “Yes.”AV: “Okay, for WiFi press or say one. For all […]  » Read More

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